Dak Parcel Mahotsav by Hyderabad Postal Region

As festival season iscoming up, the Post offices have made arrangements in a focused way to help public for sending gift packages to their  near and dear ones living in India and  abroad. Hyderabad Postal Region is organizing  a four month long special drive Dak Parcel Mahotsav  during the forthcoming festival season of Dasara, Deepavali, Guru Nanak Jayanthi and Christmas-New Year –Pongal  up to 15th Jan 2022 mainly to facilitate in booking and delivery of parcels in time, informed J.Srinivas, Asstistant Director.

He informed that the following arrangements ahve been made for this Mahotsav.

  • Special arrangements made for booking of Parcels
    • One dedicated parcel counter is set up at every Head Post Office 
    • Counter clerks were sensitized to accept parcels all through the working hours in a
    • courteous manner from customers.
  • Extended Counter working hours whenever and wherever required as per demand.
  • Parcel pick-up from customers doorstep arranged based on online requests received on    
  • POST INFO APP or by requests through beat postman.
  • Packing facility is made available in five head post offices  namely, Hanamkonda,  
  • Karimnagar, Khammam, Nizamabad and Warangal.
  • Special arrangements made for effective delivery of Parcels:
  • Customers  to provide their mobile number on the parcel to get SMS alert after delivery.
  • Online  Tracking of parcels available.
  • Pre delivery alert of parcel will be sent to the customer’s mobile number through SMS.
  • Door delivery of parcel at the addressee location as the postman were provided with GPS
  • enabled application.
  • Extended door delivery hours  based on requests of local societies/ addressees as well as
  • window deliveries.
  • Delivery of parcels to authorized representative of addressee on submission of 
  • authorization letter in any Post Office or in electronic form through eMail /SMS/
  • Whatsapp by the addressee.
  • As a result of focus of Department on parcels, since April 2021, 269% increase in
  • parcel traffic has been registered in Hyderabad Region comprising of 33 Districts of
  • Telangana. The Department is grateful to public for reposing confidence & faith in Post
  • Offices.